WPPI Energy

WPPI Conference Center RSVP by Friday, May 13   The NorthStar Users Group, scheduled for the end of May, is sure to provide an abundance of information.  Check out the session topics and remember to register! Meter Reading Verification Cognos RAW Rate Tariffs Tips and Tricks MyAccount Parallel Generation (Solar Meters) EIS Stat Code Report Support Tickets CASS Certification Health Statement: With the health and safety of all attendees being a top priority, WPPI requires all participants follow current CDC…

WPPI Conference Center RSVP by Friday, May 13 The EnergyIP Users Group, scheduled for the end of May, is sure to provide an abundance of information.  Check out the session topics and remember to register! Reports Updates Billing Issues Marriage Files MyAccount Manual Tasks VEE Services & HI/LO Settings   Health Statement: With the health and safety of all attendees being a top priority, WPPI requires all participants follow current CDC recommended guidelines and any Public Health Madison and Dane…

@WPPI Training Center RSVP by Friday, June 3 This new 2-day class, geared towards the more advanced NorthStar user, focuses on providing a better understanding of the components that affect how a meter bills beginning with the general setup through G/L accounts. The hands-on training at WPPI’s Training Center will provide the foundation of the metering and billing software. Agenda topics include: General Setup Overview Control Table & Additional Settings Meter Installations MDMR Maintenance Table Meter Reading Billing Journal Bill…

@WPPI Training Center RSVP by Wednesday, Thursday June 16 Welcome to the world of AMI metering!  Spend the day with WPPI staff as you learn the purpose of AMI meters, how they work, and explore EnergyIP from navigation to the available information & data stored for meters to the different tasks created and completed within the system. Agenda topics include: Understanding the Purpose of AMI How AMI meters work EnergyIP Navigation & Data VEE Issues & Resolutions Manual Processes With…

@WPPI Training Center RSVP by Thursday, June 16   Advanced metering has brought about a completely new set of information that is available through EnergyIP.  It can be challenging sorting through and understanding the vast amount of information available.  Whether you have been using EnergyIP for years, or are new to the AMI, there is always more to learn.  Spend the day with WpPI staff as they help you unravel the mystery of AMI meters, reports, and EnergyIP. Agenda topics…

  @WPPI Training Center   WPPI Support Staff is offering a two-day training session geared to help you learn your way around NorthStar.  The hands-on training at WPPI’s Training Center provides the foundation of the metering and billing software while offering participants the opportunity to walk through the meter-to-cash processes.   RSVP by Wednesday, November 2   Day 1 Agenda: Tuesday, November 8 (9:00 a.m. – 4:00 p.m.) Introduction & Navigation Account Gateway Process Overview Start to Finish Service Orders…

Whether looking to update a current letter or creating a new letter, Mail Merge letters within NorthStar lend a modern look to customer communications with little effort.  Spend a day with Alex and Kevin as they teach you the NorthStar Mail Merge letter process from start to finish. Then stick around as they share their knowledge and answer your questions about NorthStar Alerts.  They will explain the different alert types, various levels, and how to create the alerts. RSVP by…

WPPI Support Staff is offering a two-day training session geared to help you learn your way around NorthStar.  The hands-on training at WPPI’s Training Center provides the foundation of the metering and billing software while offering participants the opportunity to walk through the meter-to-cash processes. RSVP by Wednesday, February 8  Day 1 Agenda: Tuesday, February 14 (9:00 a.m. – 4:00 p.m.) Introduction & Navigation Account Gateway Process Overview Start to Finish Service Orders Day 2 Agenda: Wednesday, February 15 (9:00…

This training session is cancelled due to the inclement weather. It will now take place March 23. Are you new to NorthStar and the collections process, or are you looking for a review?  This hands-on opportunity includes reviewing the purpose of Credit Control, and explaining how to use the process to its full potential.   Agenda topics include: Introduction to Credit Control Understanding Setup Requirements Batch IDs Batch Load Options (Auto vs Aging) Notice Levels & Processing Dates Exemptions &…

 RSVP by Wednesday, March 2   Deferred Payment Arrangements (9 am – 12 pm) Many people experience difficulties keeping current with their utility bills.  They face disconnections and collection agencies because they are too proud to ask for help, or are unaware help is available.  Utilities can assist by offering Deferred Payment Arrangements (DPAs).  DPAs may be created in NorthStar and aid in the tracking and collection of past due accounts.  Take time to learn more about Deferred Payment Arrangements (DPAs)…

This new 2-day class, geared towards the more advanced NorthStar user, focuses on providing a better understanding of the components that affect how a meter bills beginning with the general setup through G/L accounts. The hands-on training at WPPI’s Training Center will provide the foundation of the metering and billing software.   RSVP by Wednesday, March 8 Day 1 Agenda: Wednesday, March 15 (9:00 a.m. – 4:00 p.m.) General Setup Overview Control Table & Additional Settings Meter Installations MDMR Maintenance…

@WPPI Training Center RSVP by Wednesday, March 15  Welcome to the world of AMI metering!  Spend the day with WPPI staff as you learn the purpose of AMI meters, how they work, and explore EnergyIP from navigation to the available information & data stored for meters to the different tasks created and completed within the system. Agenda topics include: Understanding the Purpose of AMI How AMI meters work EnergyIP Navigation & Data VEE Issues & Resolutions Manual Processes    …

@WPPI Training Center  RSVP by Wednesday, March 15 Advanced metering has brought about a completely new set of information that is available through EnergyIP.  It can be challenging sorting through and understanding the vast amount of information available.  Whether you have been using EnergyIP for years, or are new to the AMI, there is always more to learn.  Spend the day with WPPI staff as they help you unravel the mystery of AMI meters, reports, and EnergyIP. Agenda topics include:…

  @WPPI Training Center   Are you new to NorthStar and the collections process, or are you looking for a review?  This hands-on opportunity includes reviewing the purpose of Credit Control, and explaining how to use the process to its full potential.   RSVP by Thursday, March 16  Agenda topics include: Introduction to Credit Control Understanding Setup Requirements Batch IDs Batch Load Options (Auto vs Aging) Notice Levels & Processing Dates Exemptions & Alerts Reports   With the health and…

@WPPI Training Center WPPI Support Staff is offering a two-day training session geared to help you learn your way around NorthStar.  The hands-on training at WPPI’s Training Center provides the foundation of the metering and billing software while offering participants the opportunity to walk through the meter-to-cash processes. RSVP by Wednesday, May 3   Day 1 Agenda: Tuesday, May 9 (9:00 a.m. – 4:00 p.m.) Introduction & Navigation Account Gateway Process Overview Start to Finish Service Orders   Day 2…

@WPPI Conference Center  RSVP by Wednesday, May 3   Want to know how accounting practices work within municipal utilities? Understand some regulatory requirements but seek to learn more? Confused about how to compose reports? State government helps shape the look of municipal utilities from regulations down to accounting practices which in turn impact the customers. This day-long course aims to aid both beginners looking to gain more understanding and experienced industry members who may want to brush up on a topic…

This event will be a day full of opportunities to learn best practices, hear updates and learn about new features in NorthStar and EnergyIP. Attendees will connect with fellow users and WPPI staff as they expand their knowledge and celebrate milestones. This full-day program is intended for any member utility staff using NorthStar and/or EnergyIP in the office or the field. A continental breakfast and lunch will be provided. Agenda Configuration Check Reports Open Point Outage Management Transformer Loading NorthStar…

@WPPI Training Center   RSVP by Wednesday, June 7   Welcome to the world of AMI metering!  Spend the day with WPPI staff as you learn the purpose of AMI meters, how they work, and explore EnergyIP from navigation to the available information & data stored for meters to the different tasks created and completed within the system.   Agenda topics include: Understanding the Purpose of AMI How AMI meters work EnergyIP Navigation & Data VEE Issues & Resolutions Manual…

@WPPI Training Center RSVP by Wednesday, June 14 Advanced metering has brought about a completely new set of information that is available through EnergyIP.  It can be challenging sorting through and understanding the vast amount of information available.  Whether you have been using EnergyIP for years, or are new to the AMI, there is always more to learn.  Spend the day with WPPI staff as they help you unravel the mystery of AMI meters, reports, and EnergyIP. Agenda topics include:…

@WPPI Training Center   This new 2-day class, geared towards the more advanced NorthStar user, focuses on providing a better understanding of the components that affect how a meter bills beginning with the general setup through G/L accounts. The hands-on training at WPPI’s Training Center will provide the foundation of the metering and billing software.   RSVP by Wednesday, July 12 Day 1 Agenda: Wednesday, July 19 (9:00 a.m. – 4:00 p.m.) General Setup Overview Control Table & Additional Settings…

@WPPI Training Center WPPI Support Staff is offering a two-day training session geared to help you learn your way around NorthStar.  The hands-on training at WPPI’s Training Center provides the foundation of the metering and billing software while offering participants the opportunity to walk through the meter-to-cash processes.   RSVP by Wednesday, August 2   Day 1 Agenda: Tuesday, August 8 (9:00 a.m. – 4:00 p.m.) Introduction & Navigation Account Gateway Process Overview Start to Finish Service Orders   Day…

@WPPI Conference Center   RSVP by Friday, September 29   Want to know how accounting practices work within municipal utilities? Understand some regulatory requirements but seek to learn more? Confused about how to compose reports? State government helps shape the look of municipal utilities from regulations down to accounting practices which in turn impact the customers. This day-long course aims to aid both beginners looking to gain more understanding and experienced industry members who may want to brush up on a…

@WPPI Conference Center  –  1425 Corporate Center Dr • Sun Prairie WI 53590 RSVP by Wednesday, October 11 mCare 6, the newest version of the mobile service order processing unit, will be available starting mid-October. Following months of testing, WPPI is ready to proceed by offering regional training sessions. It is recommended that all utilities currently using mCare attend one of the training sessions as the current version of mCare will no longer be available beginning January 1, 2024. WPPI…

@WPPI Training Center   This new 2-day class, geared towards the more advanced NorthStar user, focuses on providing a better understanding of the components that affect how a meter bills beginning with the general setup through G/L accounts. The hands-on training at WPPI’s Training Center will provide the foundation of the metering and billing software.   RSVP by Wednesday, October 18 Day 1 Agenda: Wednesday, October 25 (9:00 a.m. – 4:00 p.m.) General Setup Overview Control Table & Additional Settings…

@WPPI Training Center WPPI Support Staff is offering a two-day training session geared to help you learn your way around NorthStar.  The hands-on training at WPPI’s Training Center provides the foundation of the metering and billing software while offering participants the opportunity to walk through the meter-to-cash processes.   RSVP by Wednesday, November 8   Day 1 Agenda: Tuesday, November 14 (9:00 a.m. – 4:00 p.m.) Introduction & Navigation Account Gateway Process Overview Start to Finish Service Orders   Day…

RSVP by Wednesday, November 22 Year-end utility accounting comes with no shortage of tasks. Spend the morning with fellow utility finance personnel as Kalban Singh provides a review of year-end procedures & updates for 2024. Then, connect with one another over lunch before engaging in the bi-monthly WPPI-Caselle Connect Users Forum. Civic Systems will have a representative onsite for the Forum with discussions topics to include payroll issues after upgrades and project accounting.   Dynamics users are invited to stay…

@WPPI Training Center   RSVP by Wednesday, February 7 WPPI Support Staff is offering a two-day training session geared to help you learn your way around NorthStar.  The hands-on training at WPPI’s Training Center provides the foundation of the metering and billing software while offering participants the opportunity to walk through the meter-to-cash processes.   Day 1 Agenda: Tuesday, February 13 (9:00 a.m. – 4:00 p.m.) Introduction & Navigation Account Gateway Process Overview Start to Finish Service Orders   Day…

@WPPI Training Center   RSVP by Thursday, February 15 Are you new to NorthStar and the collections process, or are you looking for a review?  This hands-on opportunity includes reviewing the purpose of Credit Control, and explaining how to use the process to its full potential.   Agenda topics include: Introduction to Credit Control Understanding Setup Requirements Batch IDs Batch Load Options (Auto vs Aging) Notice Levels & Processing Dates Exemptions & Alerts Reports   Note: In case of inclement…

@WPPI Training Center   RSVP by Wednesday, March 6   Deferred Payment Arrangements (9 am – 12 pm) Many people experience difficulties keeping current with their utility bills.  They face disconnections and collection agencies because they are too proud to ask for help, or are unaware help is available.  Utilities can assist by offering Deferred Payment Arrangements (DPAs).  DPAs may be created in NorthStar and aid in the tracking and collection of past due accounts.  Take time to learn more about…

@WPPI Conference Center   RSVP by Friday, April 12   Want to know how accounting practices work within municipal utilities? Understand some regulatory requirements but seek to learn more? Confused about how to compose reports? State government helps shape the look of municipal utilities from regulations down to accounting practices which in turn impact the customers. This day-long course aims to aid both beginners looking to gain more understanding and experienced industry members who may want to brush up on a…