May 2024
Mail Merge Letter Creation & Alerts Training
@WPPI Training Center Whether looking to update a current letter or creating a new letter, Mail Merge letters within NorthStar lend a modern look to customer communications with little effort. Spend a day with Alex and Kevin as they teach you the NorthStar Mail Merge letter process from start to finish. Then stick around as they share their knowledge and answer your questions about NorthStar Alerts. They will explain the different alert types, various levels, and how to create…
Find out more »NorthStar New User Training
@WPPI Training Center WPPI Support Staff is offering a two-day training session geared to help you learn your way around NorthStar. The hands-on training at WPPI’s Training Center provides the foundation of the metering and billing software while offering participants the opportunity to walk through the meter-to-cash processes. RSVP by Wednesday, May 15 Day 1 Agenda: Tuesday, May 21 (9:00 a.m. – 4:00 p.m.) Introduction & Navigation Account Gateway Process Overview Start to Finish Service Orders Day…
Find out more »June 2024
July 2024
September 2024
October 2024
Orientation to WPPI
Members are invited to attend this educational program about your joint action agency. Through staff presentations, attendees will learn more about the three functions of WPPI: power supply, government relations and support services. This half-day educational program is optimal for new utility staff and governing body members, but suitable for all member representatives. Included in the program is a tour of WPPI’s Systems Operation Center. The morning starts with a continental networking breakfast and finishes up with lunch. Orientation is…
Find out more »November 2024
Building Community Connections
Join Us! Through member sharing, inspirational content, and enlightening presentations by subject-matter experts, you’ll discover exciting ways to connect with your customers and community.
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