September 2024
Webinar: Lien Processing (Tax Roll) Q&A Session
The utility Lien Process may begin as early as October 1 and culminates in mid-November. Because this process is run only once per year, a review is always recommended. Join the WPPI hosted webinar to review the lien processing steps and then participate in the Q&A session to get your questions answered. Microsoft Teams meeting Join on your computer or mobile app Click here to join the meeting Or join by entering a meeting ID Meeting ID: 241 304…
Find out more »October 2024
Tech Suite Conference 2024
WPPI Conference Center RSVP by Wednesday, October 9 This year’s event on October 16, previously known as the NorthStar-EnergyIP Users Group, will be a day full of opportunities to learn about updates as well as new features for both office and field staff. Attendees will connect with fellow users and WPPI staff as they expand their knowledge. Topics for the day will include: OpenPoint & GIS MyAccount A4 Metering NorthStar’s CSR7, Biller7, and mCare MyAccount Data Purging Strategies of…
Find out more »November 2024
NorthStar New User Training
WPPI Support Staff is offering a two-day training session geared to help you learn your way around NorthStar. The hands-on training at WPPI’s Training Center provides the foundation of the metering and billing software while offering participants the opportunity to walk through the meter-to-cash processes. RSVP by Wednesday, November 6 Day 1 Agenda: Tuesday, November 12 (9:00 a.m. – 4:00 p.m.) Introduction & Navigation Account Gateway Process Overview Start to Finish Service Orders Day 2 Agenda:…
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