Website Development

Contacts: STEVE LIGHTBOURN

Members can pick a template and populate their website with utility-related content through the Website Development Service. WPPI Energy staff initiates a domain name transfer or purchase, conducts training, and assists with content.

A utility website is an efficient and cost-effective communication tool members can use to do business with their current customers, attract and retain new customers, build customer loyalty, promote services and programs, enhance their professional image, demonstrate technical competence, provide personalized energy use information to customers and more.

Your audience is larger than you might think. It consists of customers, employees, future employees, news media, the financial community, the business community, vendors and more. Members should develop a site to:

  • Make it easier for customers to do business with you.
  • Attract and retain customers.
  • Build customer loyalty.
  • Promote services, programs and products.
  • Enhance your professional image.
  • Demonstrate technical competence.
  • Provide targeted, personalized energy use information to customers.
  • Communicate with customers in an efficient and cost-effective way.
  • Offer online bill presentation and payment services.