Customer Service Representative – City of New Richmond

New Richmond, Wis.

WPPI Energy is posting this job opening on behalf of the City of New Richmond.

The City of New Richmond is accepting applications for a Customer Service Representative within New Richmond Utilities. We are looking for an energetic, innovative and detail-orientated individual, who strives to deliver exemplary customer service, enjoys managing multiple projects, has excellent communication skills and enjoys working with an amazing team. This position ensures accurate and timely customer maintenance, billing, collection, receipting and reporting.

A two-year degree in Business, Accounting, Finance or related field and/or 4 years of office experience is required. The ideal candidate will possess the ability to effectively communicate with customers and team members while promoting and encouraging a collaborative team environment. Proficiency in Microsoft Office Suite, database programs, and general office equipment is also required.

Full position details are available at Application packets will be accepted until May 2, 2024 at 4:00 pm. Pay range for the position is $23.99 – $30.83, starting pay will be determined based upon experience and qualifications. Only complete application packets including cover letter, resume and City application will be considered. Please send complete application packets to Sarah Reese at