Educational Webinars

Educational Webinar: Utility Emergency Response & Customer Communications
Thursday, July 27, 1:30 p.m. – 2:30 p.m. CST

Members are invited to attend this educational webinar that focuses on utility emergency response. The program will focus on what an electric grid emergency is, processes in place for prevention, utility emergency response plans and best practices in communicating with customers. It will also highlight the differences between emergency response and the Peak Time Usage Communications Program, a new offering for members which focuses on customer voluntary usage reduction.

Topics to be covered:

Electric grid emergency

  • What, why, & who
  • Voluntary reduction electricity use
  • Mandatory reduction in electricity use

Member Emergency Response Planning

Peak Time Usage Program (separate non-emergency program)



Register for Educational Webinars using the form below. You will receive a confirmation email once you submit. As the events approach you will be sent a link to the webinar being held on Microsoft Teams.