Open Mic Hour

Open Mic Hour is a one-hour call that takes place on the 2^nd Tuesday of each month for members who utilize any of the WPPI Energy Hosted Applications (NorthStar, EnergyIP, and Dynamics).  Each call features a topic of interest based on tickets and questions received through the WPPI helpdesk or upcoming processes.  Members are encouraged to participate in discussions, ask questions of each other and support staff, and utilize the time to connect with each other.

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Tuesday, October 12       1:00 PM – 2:00 PM (CDT)

Microsoft Teams meeting

 Join on your computer or mobile app

Click here to join the meeting

Or call in (audio only)

+1 262-612-3430,,323168156#   United States, Kenosha

Phone Conference ID: 323 168 156#

………………………………………………………………..     Agenda      ………………………………………………………………..

1:00: pm                       Welcome

1:05 pm                        Featured Topic:

MyAccount – Troubleshooting Customer Inquiries – presented by WPPI Staff

From time to time, customer’s using MyAccount contact the utility for assistance.  It goes without saying, some inquiries are easier to resolve than others.  Take an hour to join the October call to learn a few troubleshooting tricks.

1:40 pm                        Open discussion for other questions, issues, challenges, and successes

2:00 pm                        Adjourn