Kaukauna Utilities – Billing Specialist

Kaukauna, Wis.

This job listing is being posted by WPPI Energy on behalf of Kaukauna Utilities.

Kaukauna Utilities is looking for a detail-oriented and organized Billing Specialist to join our Billing and Customer Service Team.

Essential Functions

• This role handles utility billing and customer service tasks, including maintaining customer accounts, monitoring AMI electric and water meters, preparing bills and adjustments, and managing accounts receivable and collections.
• Work involves preparation and adjustment of monthly utility bills and accounts receivable related functions, preparation of delinquent notices, as well as answering questions from customers regarding account balances, move in/move outs, payment arrangements, and billing concerns.

We’re looking for someone with an Associate degree in Accounting. One to two years of experience in accounting applications, including a computerized accounting system, with a working knowledge of computerized spreadsheets and word processing programs; OR any combination of education and experience that provides equivalent knowledge, skills and abilities.

This is a great opportunity to join a supportive team and play a vital role in ensuring smooth and efficient utility billing operations. If you thrive in a detail-driven environment and enjoy working with numbers and customers, we’d love to hear from you!

Additional information and where to apply can be found on the Kaukauna Utilities website https://www.kaukaunautilities.com/about-ku/careers/